What is a Parent Navigator and how do they work within the YFCC?

A Parent Navigator will provide peer-delivered support to parents of youth with SED/IDD in the public mental health system. These supports include providing relevant information to families, and sharing their own experiences to help parents understand their child’s needs and linking the families to groups and services appropriate for their needs. Parent Navigators have lived experience as a parent with a child in the public mental health system. The Parent Navigator will also follow up with families to ensure proper linkage to services.

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1. What is the Youth & Family Care Connection?
2. Where is the Youth and Family Care Connection (YFCC) located?
3. What if youth and family arrive at the Resource and Crisis Center and enter the building by the main door?
4. What are the hours of operation for the YFCC?
5. What age groups does the YFCC serve?
6. What services are provided at the YFCC?
7. How many beds are available at the YFCC?
8. Is the YFCC for youth who have Medicaid only?
9. Are parents or legal guardians able to stay with their children at the YFCC?
10. What is a Parent Navigator and how do they work within the YFCC?
11. How is this unit different than other services that exist, like Common Ground and the Oakland Assessment Crisis Intervention Services (OACIS)?
12. Can youths who have an Intellectual and Developmental Disability (IDD) diagnosis receive services at the YFCC?
13. What if my child is brought to an Emergency Department at a local hospital due to a mental health crisis?
14. How do I contact the YFCC?